Cancellation Policy Cancellation fees No contact, 100%. 100% on the day 1 to 2 days ago 50%. 3 to 7 days ago 30%. If you need to cancel, please send an email to the following address Cancellations must be sent to the following address: info@yourtravelhokkaido.com *We reserve the right to cancel the campground's operations at short notice if we deem it unsafe to do so due to weather conditions or other reasons. *No cancellation fee will be charged for the following cases. If we decide to close the campsite When the JMA announces that the campground is predicted to enter the typhoon storm area On the day of your stay, if the weather warning is issued by the Japan Meteorological Agency If a weather warning is issued prior to the date of use and it is determined that the situation will not improve until the day of use. [IMPORTANT] Please check before you make a reservation! To facilitate the enjoyment of small children and those who wish to spend a quiet night in the campground, the campsite restricts conversation after 9pm. Please be quiet after 9pm as talking in the tents and on the site at night can be a nuisance to other campers. Lights out at 9pm. Please do not drive in or out of the campsite at night after 9pm unless it is an emergency. Check-in is until 6pm, if you would like to check-in after 6pm, please mention it in the "camping questions and requests" section. Prohibitions The act of burning fallen plants and trees Conversations including inside the tent after 9pm No taking out of the campground (trees, plants, flowers, insects) Campfires with open flames outside of the designated areas Use of fireworks (excluding handheld fireworks) Use of karaoke and musical instruments Use of the generator Bringing pets Leaving garbage Entry and exit of vehicles outside of designated hours (except in case of emergency) Idling while parked Invite anyone other than the applicant into the venue without the permission of the manager. Selling or distributing advertising material without the permission of the administrator Actions that violate the provisions of laws and regulations and public order and morals Generating loud voices or noises that are extremely disturbing to other users. Any other act designated by the administrator. I agree to the Terms of Service. I have checked each room detail page on Nappu. I have checked the following. You will receive a confirmation email from our official agency, Travel Hokkaido, so please be sure to check your email. Please note that your reservation will be automatically cancelled if the payment is not received by the date specified.